Privacy Policy

Privacy Policy

Introduction

Welcome to https://one-day-tour-package-in-dubai.terratrek.net (hereinafter referred to as “our website” or “we”). We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://one-day-tour-package-in-dubai.terratrek.net
  2. Any mobile or desktop applications developed by us
  3. Online services and products we offer
  4. Interactions via email, phone, or text messages

Please note that this policy does not extend to third-party platforms or services linked from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy guides how we interact with users through:

  1. Account creation and management
  2. Transactions and payment processing
  3. Communication and marketing efforts
  4. Data analytics and improvements
  5. User support and feedback collection

Personal Data Collection

We collect various types of personal information, including but not limited to:

  1. Account Information: User names, passwords, email addresses, and registration details.
  2. Payment Details: Credit or debit card numbers, billing addresses, and payment transaction history.
  3. Financial Records: Banking information for direct payments or refunds.
  4. Purchase Data: Items bought, purchase dates, quantities, and prices.
  5. Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses.
  6. Location Information: GPS coordinates and location-based services data.
  7. Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  8. Social Media Details: Data from social media platforms when users choose to log in via these accounts.
  9. Product Preferences: User interest and interaction data for personalized recommendations.

We obtain this data through direct user input, automatic logging, and third-party services.

Cookies Usage

Our website employs cookies to enhance your experience and provide valuable analytics. Cookies are small text files stored on your device, categorically divided into:

  1. Strictly Necessary: Essential for navigation and functionality of our site.
  2. Preference Cookies: Remember user preferences for a personalized experience.
  3. Analytics Cookies: Track website usage to improve performance and services.

Users can manage their cookie choices through our built-in Cookie Manager, allowing them to opt-out of non-essential cookies.

Data Retention and Deletion

We retain personal data as required by applicable laws and for specific business purposes. Once the need for retention expires or when users request deletion, we securely erase or anonymize the information.

Security Measures

The protection of your data is a top priority. We implement robust security measures to safeguard your personal information:

  1. Encryption: Secure data transmission through SSL/TLS encryption.
  2. Secure Third-Party Processing: Engaging reliable partners who adhere to strict privacy standards.
  3. Access Controls: Restricting access to sensitive data on a need-to-know basis.
  4. Regular Audits: Conducting periodic security assessments and updates.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or store personal information from minors, and we encourage parents to supervise their children’s online activities.

Your Data Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  1. Access: Request access to the personal information we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data when no longer necessary.
  4. Restriction: Limit the use of your data under certain circumstances.
  5. Data Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to processing based on legitimate interests or consent.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be published on this page with an updated revision date. We encourage users to review this policy periodically.

Contact Us

For any questions, concerns, or requests regarding privacy:

We are dedicated to ensuring your privacy and data security throughout your interaction with our services.